Contact First Response Restoration
Call now for emergency water damage, sewage cleanup, fire damage, smoke damage, mold remediation, and board up service.
Get Immediate Help
Contact us now for emergency water damage, sewage cleanup, fire damage, smoke damage, mold remediation, and board up service for your home or business. We are available 24/7 to respond across Massachusetts and Rhode Island.
- 24/7 Emergency Line (774) 670-5912
-
- Availability 24 Hours a Day 7 Days a Week
Frequently Asked Questions
-
First Response Restoration provides water damage restoration, sewage backup cleanup, fire damage remediation, smoke damage restoration, mold remediation, flood cleanup, water extraction, and emergency board ups. Crews help with stabilization, cleaning, drying, sanitation, odor control, contents handling, and insurance documentation for homes and businesses.
-
Yes. Emergency dispatchers are available 24 hours a day for property damage calls across Massachusetts and Rhode Island. The dispatcher gathers details about the source, affected areas, safety concerns, and access so the response team can arrive prepared to stabilize the loss and begin the appropriate restoration process.
-
First Response Restoration offers a 1 hour response time for active emergencies. Actual arrival can depend on the property location, weather, road conditions, site access, and current call volume. Calling promptly allows dispatchers to assess immediate hazards and prepare the responding technicians for the reported type of damage.
-
Yes. First Response Restoration accepts homeowners insurance and can document damage, prepare detailed estimates, organize moisture readings and photographs, communicate with the adjuster, and bill the insurer directly when applicable. The team helps property owners understand the restoration documentation while the carrier determines coverage under the specific policy.
-
Yes. First Response Restoration is licensed, bonded, insured, and state-licensed to work in Massachusetts and Rhode Island. IICRC technicians follow professional procedures for water, mold, fire, smoke, sewage, and emergency stabilization projects, while crews work in accordance with applicable OSHA, CDC, and EPA requirements.
Homeowners Call First Response When Speed Matters
Recent customers describe fast arrivals, steady communication, professional water removal, mold mitigation, and cleanup teams that help make stressful property emergencies easier to manage.
-
Helpful and Transparent
"The team was super helpful and responsive from the start. They were friendly, explained everything clearly, and kept me informed throughout the whole process. I really appreciated their honesty and transparency. Highly recommend!"
Jennifer -
Prompt Water Mitigation
"First Response Restoration was incredibly prompt and professional when my basement flooded. They responded within minutes, arrived on time and completed the water mitigation efficiently."
Calvin Tsai -
Arrived Within An Hour
"I called First Response Restoration after a pipe burst in my basement and they arrived within an hour. The team was fast, courteous, and got right to work on the water mitigation and emergency water cleanup."
Domenic DiBattista -
Seamless Customer Care
"They were over within a hour to assess the situation and began work the next day. The entire process was seamless and the crew is some of the kindest and most professional guys I have ever dealt with."
Pam Doiron
Professional Restoration With Follow-Through
Customers repeatedly mention responsive crews, clear updates, careful cleanup, and practical help during water damage, flood cleanup, and mold mitigation projects.
- Fast response for basement floods, burst pipes, and storm water
- Clear explanations from assessment through cleanup
- Professional crews who leave properties clean, dry, and organized
- Help coordinating directly with insurance when applicable
What Property Owners Need To Know
Emergency damage gets worse with time. These quick guides point you toward the right first step while our team is ready to respond.
-
Water Damage Needs Fast Extraction
Water from burst pipes, roof leaks, overflows, appliances, and storms can spread into floors, walls, and contents quickly. Extraction and drying should begin as soon as possible.
-
Sewage Backups Require Sanitation
Contaminated water should be removed, disinfected, and dried by trained restoration professionals to reduce health hazards and protect unaffected areas.
-
Smoke Odor Needs Source Removal
Smoke odor often returns when soot and residue remain in porous materials, ducts, insulation, or contents. Professional cleanup addresses the source.