About First Response Restoration
Fast emergency restoration for homes and businesses across Massachusetts and Rhode Island.
Built for the moments when speed changes everything.
First Response Restoration was built on a simple but powerful idea: when disaster strikes, speed changes everything. Water damage, fire loss, mold, sewage, or storm destruction does not wait for convenience. The difference between a minor loss and a major one often comes down to who shows up first and how quickly they act.
From the beginning, the mission was not just to repair buildings. It was to restore stability in moments when people feel overwhelmed and uncertain. Every call is treated like an emergency, and every job begins with urgency, precision, and respect for what the customer is going through.
Based in Bridgewater, MA, First Response Restoration serves residential and commercial property owners across Massachusetts, Rhode Island, Boston, Providence, Plymouth, Cambridge, Worcester, and nearby New England communities.
Craig Klein, owner of First Response Restoration, leads the company's focus on fast response, clear communication, and careful restoration planning when property owners need help after damage.
Call (774) 670-5912- 15+ Years in Business
- 24/7 Emergency Dispatch
- IICRC Technicians
- MA + RI Licensed Service Area
Expert Restoration Services When You Need Them Most
First Response Restoration provides emergency mitigation, cleanup, drying, sanitation, board up, and restoration services for residential and commercial properties. From the first call through insurance documentation and recovery, we act fast to reduce damage and restore stability.
Questions About First Response Restoration
First Response Restoration is organized around fast property stabilization after water, sewage, fire, smoke, mold, flood, and storm damage. Emergency dispatchers are available 24/7, and IICRC technicians use professional extraction, drying, containment, cleaning, sanitation, deodorization, and documentation procedures to help homes and businesses begin recovery.
Yes. First Response Restoration is licensed, bonded, insured, and state-licensed to work in Massachusetts and Rhode Island. The company serves residential and commercial properties, uses IICRC technicians, and follows applicable OSHA, CDC, and EPA requirements for restoration, sanitation, contamination control, and worker safety.
The team documents affected areas, photographs conditions, records moisture readings when applicable, prepares detailed estimates, communicates with adjusters, and offers direct insurance billing when appropriate. First Response Restoration accepts homeowners insurance and helps organize restoration information, while the insurance carrier makes coverage decisions under the property owner's specific policy.
Request a free restoration estimate
For an active emergency, call (774) 670-5912 to reach our 24/7 dispatchers. For other inquiries, tell us where the property is and what happened so our team can follow up.